1). The product supplied and installed is properly maintained and used for normal domestic use.
     The product is still owned by the original purchaser.
     The product is still at it's original installed position and location.
     The warranty has not expired, subject to limitations set forth through Mr & Mrs terms & conditions.

2). Mr & Mrs  warranty does not include
     Any labour, installation or transportation costs or any responsibility for damage that Mr & Mrs considers as natural wear and tear of finishes and surfaces.
     Any products used or installed in conjugation with Mr & Mrs kitchen/ wardrobe/  modular storage such as electrical & plumbing fixtures, countertops and appliances. Any use of Mr & Mrs cabinetry or component parts which are contrary to instructions furnished by Mr & Mrs will void this warranty.
     Any cabinetry or component parts that Mr & Mrs considers to have been subject to alteration, modification, accident, abnormal use, extreme temperatures and continuous contact with water, high moisture levels or use of harsh and/or abrasive cleaning chemicals.
     Normal incidental deterioration like nicks, cuts, scratches and abrasions which are resulting from normal use during the standard life of the product.

3). Mr & Mrs  will not be held responsible for any claims arising out of defects due to material or workmanship of products not listed under claim terms.

4). Mr & Mrs warranty does not cover natural wear and tear or damage caused by rough handling or using the product beyond its intended use.

5). Mr & Mrs  reserves the right to alter specifications in keeping with its policy of continuous product evaluation and improvement.

6). The scope of Mr & Mrs warranty cannot be changed or broadened by any authorized representative of Mr & Mrs

7). Mr & Mrs  warranty does not cover upholstery, normal wear and tear, softening or flattening of cushions and foam, color fading from sunlight, damage caused by rough handling and use of abrasives, corrosive materials, cleaning agents or improper use and maintenance.

8). The warranty policy shall not cover any defects arising out of factors out of control of Mr & Mrs, including but not limited to:
     Natural calamities such as earthquakes, cyclones
     Vandalism 
     Acts of God
     Abuse or negligence by the customer 
     Normal wear and tear
     Surface with contaminants 
     Failure or defects in the structure or previous coating
     Any other external factors
     Intermittent dripping of water due to proximity of vegetation or air-conditioning units or any other sources of water leakage like plant pots.
     Water penetration due to capillary rise from the ground level, water leakage, seeping and continuous dampness of the surface.
     Defects arising due to contamination of surface and failure/defects in the structure.Warranty shall be void if:
     Intermittent dripping of water due to the proximity of vegetation or air-conditioning units or any other sources of water leakage like plant pots.
     Water penetration due to capillary rise from the ground level, water leakage, seeping and continuous dampness of the surface.
     Any paint peeling that is a result of moisture intrusion.
     The appearance of cracks due to earthquakes or ground movement.
     Any horizontal surface or any surface that is the result of a structural design that permits moisture to collect. This includes, but is not limited to decks, railings, stairs and porches.
     Defects arising due to contamination of surface and failure/defects in the structure.

9). This Warranty does not cover:
     Repairs to the horizontal surfaces or any surfaces that, by virtue of their design, permit moisture to collect. Surfaces include, but are not limited to decks, railings, stairs, porches, roofs, and wood gutters.
     Exact paint match, as environmental conditions will affect the color and finish of all paints over time.
     Bleeding caused by knots, rust or cedar.
     Varnished surfaces
     Cracks in drywall, plaster, or wood.
     Peeling, blistering or chipping where they are caused by:
        (a) Ordinary wear and tear;
        (b) Abnormal use or misuse;
        (c) Peeling of layers of paint existing prior to the work performed by the Livspace representatives;
        (d) Structural defects;
        (e) Moisture content of the substrate;
        (f) Abrasion, mechanical damage, abuse, or damage resulting from exposure to harmful solids, liquids or gases.

10). Any mix use of other brands shall make the warranty null and void.

11). Warranty shall be void if:
     Intermittent dripping of water due to proximity of vegetation or air-conditioning units or any other sources of water leakage or dampness.
     Water penetration due to capillary rise from the ground level, water leakage, seeping and continuous dampness of the surface.
     Physical damage to the surface with an external force or entity.
     Defects arising due to failure or defects in the structure to which ceiling is anchored.
     Failures caused by physical damage, improper operation, unauthorized changes to the Product, and attempt to repair or other natural or man-made disasters.
     Damage to the Product caused by improper installation or maintenance, exposure to smoke, chemical vapors, fire or foreign or toxic substances.
     Water or water vapor comes into direct contact with the Product, such as from condensation, leaking pipes, steam or similar sources.
    (a) Mold, mildew, algae, fungus, or other conditions involving organic growth;
    (b) Installation over structural or framing members that are or which become twisted, bowed, or otherwise distorted;
    (c) Damage due to improper installation or building or system design;
    (d) Installations in buildings that have not been maintained with reasonable care;
    (e) A third-party’s actions, omissions, or negligence;
    (f) Impact or pressure damage caused by a person, object, or any other force

12). The following are not considered as defects: natural wood characteristics such as variations in grain, color, mineral streaks and knots.

13). The replacement laminates/finishes (if applicable) shall be provided, as long as the particular laminate/finish (finish details are necessary) are available in the market.

14). Any claim made in terms of this Warranty shall be made within three (3) days of the consumer discovering any defect, damage or failure which gives rise to a claim within the warranty period.

15). The labor rate will be determined by Mr & Mrs and it will be a reflection of the current prevailing market labor rates and the same will not be disputed by You, at any point of time. The labor rate may be determined on the basis of a per sq. ft. rate or on a daily wages rate

16). The warranty will cover the following defects only:
     Bulging of core material.
     Bubble formation in top finish.
     Surface peel off.
     Patches formation in polish.
     Malfunctioning of hardware.
     Any other manufacturing defects approved by Us

17). The warranty does not cover:
     Upholstery, normal wear and tear, softening or flattening of cushions and foam, color fading from sunlight, damage caused by rough handling, abuse, negligence, alterations ,  use of abrasives, corrosive materials, cleaning agents, or improper use and maintenance;
     Any cabinetry or component parts that have been subject to alteration, modification, accident, abnormal use, extreme temperatures and continuous contact with water, high moisture levels or use of harsh and/or abrasive cleaning chemicals;
     Used for purposes for which it is not designed or intended by Us;
     Does not cover cosmetic damage, including cuts or scratches, dents, damage caused by accidents/ impacts, waterborne debris or damage caused by non-compliance with maintenance guidelines;
     It does not cover any fault arising in the Product due to tampering, repairs, modifications, alterations or dismantlement caused by any unauthorized personnel;
     Does not apply to damage due to any work carried out in the kitchen area post completion of installation of the kitchen;
     Damage caused or contributed to by the removal of the cabinets following initial installation;
     Wood will continue to expand and contract with seasonal changes therefore hairline cracks at door joints and movement of wood panels are characteristic of wood cabinetry and are not eligible for warranty.There is no warranty coverage for warping, cracking or shrinking of doors resulting from inappropriate humidity levels (Relative Humidity of 40%-50% should be maintained throughout the year).Natural woods will vary in color and characteristics. Warranty does not cover Products purchased without a finish.  Color changes in wood due to sunlight, household cleaners, smoke and other environmental conditions may be apparent over time, as these changes are customary for wood. These color deviations are not eligible for warranty. Replacement or add on parts may not match the original cabinetry due to these changes.
     Damage caused or contributed to by events outside Mr & Mrs control including but not limited to Acts of God, fire, explosion, contact with corrosive matter, extreme weather conditions, flood, vandalism, soiling, misuse, abrasion, improper storage following delivery, rot and/or infestation following delivery, leaks (or similar incidents);
     Damage caused by water leakages from water outlets or water spillage due to user’s negligence;
     Defect caused by pests including but not limited to termites, ants, wood borers and rats;
     Damage caused or contributed to by household animals and misuse by children.

18). Painting: Mr & Mrs will not be responsible for exact matching of existing colors or textures. Neither can Mr & Mrs guarantee that the finish paint samples you selected will exactly match the finish coating.